SHABAT SHALOM DELIVERIES LLC PRIVACY POLICY
LAST UPDATED: October 21, 2024
Shabat Shalom Deliveries LLC d/b/a Kosherly, its partners, related companies, and affiliates (collectively, “Kosherly” “us,” “we,” “our”) take your privacy seriously.
Our Privacy Policy explains:
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What information we collect and why we collect it
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How we use that information and when we disclose it
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Any rights you may have in relation to information we collect
Please read this Privacy Policy to learn how Kosherly collects, uses, maintains and discloses information you provide through Kosherly’s website located at kosherly.us its microsites, mobile websites, mobile applications, social media platforms, and other online services that we own and control or that post a link to this Privacy Policy (collectively, the “Kosherly Platform”). This Privacy Policy applies to the Kosherly Platform and all services offered by Kosherly.
This policy is effective as of the date stated at the top of this page and may be updated from time to time to keep with our developments and/or evolving legal or regulatory requirements, so please check this policy periodically for updates.
By accessing the Kosherly Platform, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you may not use the Kosherly Platform.
Personal Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to, when you visit the Kosherly Platform, register an account on the Kosherly Platform, place an order, subscribe to our email updates, and in connection with other activities, services, features or resources we make available on the Kosherly Platform or with our business partners and vendors.
The following categories of personal information we may collect from you include:
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Contact and registration information. In order to set up an account we may collect your name, phone number, address, and email address.
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Order information. To fulfill an order from Kosherly, we may collect your credit card information, billing address, delivery address, or other payment information.
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Feedback information. To receive and respond to your customer service requests or comments on your experience with Kosherly, we may collect your name, phone number, address, email address, images, and any relevant history.
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Personalization information. To provide you with information regarding your browsing history, purchasing history, search history, and any inferences drawn therefrom, to enhance your experience with us.
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Device information. When you interact with the Kosherly Platform, we may automatically collect information about the computers, phones, and other devices you are using (e.g. IP address, WiFi information, device attributes, operating system version, etc.).
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Marketing information. To send you personalized emails, text messages, newsletters, discounts, or other information, we may collect your name, phone number, email address, and purchasing interests.
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Website usage. So that we may understand and improve on the user experience and functionality of the Kosherly Platform, we may collect information about how you interact with the Kosherly Platform such as mouse movements, clicks, keystrokes, the date of your visit, the time spent on pages of the Kosherly Platform, or other actions.
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Customer support information. When users contact Kosherly customer support, providing ratings or feedback for users, restaurants or merchants, we may collect chat logs and call recordings for quality assurance.
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Location Data. (drivers and delivery persons). Kosherly collects precise and approximate location data from drivers’ and delivery persons’ mobile devices when any of the Kosherly Platform are running in the foreground (platform open and on-screen) or background (platform open but not on-screen).
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Location Data (order recipients). Kosherly collects precise and/or approximate location information from order recipients’ mobile devices.
Cookies
Personal information that is automatically collected may be obtained through cookies and similar technologies.
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Cookies. Are small files that are stored on your computer or mobile device through a user ID or other preferences. We use cookies to personalize your experience when you use the Kosherly Platform (e.g. auto-populating your log-in credentials or settings). We may use different types of cookies for different purposes, specifically: strictly necessary cookies, performance cookies, and functionality cookies:
- Strictly necessary cookies are essential to fulfill an action requested by you, such as identifying your browser settings. We cannot guarantee how the will perform during your visit if you adjust these.
- Performance cookies allow us to view analytic information about how users interact with the Kosherly Platform.
- Functionality cookies enhance the performance and functionality of the Kosherly Platform, such as remembering you or your preferences.
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Web Beacons. Some pages of the Kosherly Platform may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifts) that permit us, for example, to count users who have visited those pages of the Site and for new related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features through the Kosherly Platform or take full advantage of all our services.
We currently do not honor Do Not Track signals from internet browsers; when a universal standard for processing them emerges, we will follow it.
Note that third-party sites that are linked to the Kosherly Platform may set cookies or other technologies to collect information about your use and interaction with their websites or content. We do not have access to, or control, over such third-party data collection.
How We Use Information We Collect
In addition to the uses described above, Kosherly may also use your information for the following purposes:
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To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
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To personalize user experience. We may use information in the aggregate to understand how our users as a group use the Kosherly Platform, services, and resources.
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To improve the Kosherly Platform. We may use feedback you provide to improve the Kosherly Platform and our services.
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To process payments. We may use the information you provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
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To run a promotion, contest, survey or other Kosherly Platform feature. To send you information you agreed to receive about topics we think will be of interest to you.
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To send periodic emails. We may use your email address to send you updates pertaining to your order or respond to your inquiries, questions, and/or other requests. If you decided to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us at support@kosherly.us.
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To send periodic text messages. We may use the phone number you provided to send you information and updates pertaining to your order, related product or services information, including discounts or marketing promotions.
How We Share Information We Collect
We limit access to your personal information to our employees, contractors, and agents who have a legitimate need to use it, such as payment processors, participating restaurants , and other third-party service providers to help us operate our business and the Shabat Shalom Platform or administer activities on our behalf, such as sending out newsletters or surveys.
We may also share your information:
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Necessary for our legitimate interests, (for example, to comply with applicable law, prevent fraud, implement administration and IT services, or respond to a valid legal process or to enforce or investigate potential violations of our Terms of Use or other policies).
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In the event we undergo a merger, acquisition, consolidation, reorganization, dissolution, or other transaction in which another party assumes control of our business (in whole or in part).
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We may share generic aggregated demographic information regarding visitors and users with our business partners, trusted affiliates and advertisers to carry out our business purposes, build and improve the Shabat Shalom Platform, and promote our business.
How We Protect and Maintain Information We Collect
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Kosherly Platform. Please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
We will keep your personal information as long as reasonably necessary to fulfill the purposes for which it was collected. In some circumstances we may retain your personal information for longer if and when required (e.g. legal, tax, or accounting requirements).
Third-Party Websites and Material
You may find advertising or other content on the Kosherly Platform that link to the sites and services of our business partners, suppliers, advertisers, sponsors, licensors and other third-parties. The Kosherly Platform contains links to those other sites for your convenience only. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from the Kosherly Platform.
In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to the Kosherly Platform, is subject to that website's own terms and policies. Kosherly has no control over, and assumes no responsibility for the content, privacy policies or practices of any third-party websites or services.
Children
The Kosherly Platform is not intended for anyone under the age of 13. We do not knowingly collect personal information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we will immediately delete such information from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at support@kosherly.us.
Contacting Us
If you have any questions about this Privacy Policy, the practices of or your dealings with the Kosherly Platform, please contact us at:
SHABAT SHALOM DELIVERIES LLC
Attn: Saul Laniado
501 Golden Isles Dr, STE 203A
Hallandale Beach, FL 33009.
Phone: (954) 250-8881
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Email: support@kosherly.us
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